Order Processing: Orders are processed within 1–2 business days after the order is confirm
Delivery Time: Delivery usually takes 2–5 business days, depending on the delivery location
Shipping Fees: Shipping fees are calculated and displayed at checkout based on the delivery location and order details
Order Tracking: Once your order has been shipped, you may receive a confirmation message with the available delivery details
Delivery Address: Customers are responsible for providing a complete and accurate delivery address and contact information. Any delays caused by incorrect or incomplete information may be the customer's responsibility
Delivery Attempts: The courier may contact the customer to arrange delivery. If the customer cannot be reached or refuses the delivery, additional delivery charges may apply
Delays: Delivery times may be affected by public holidays, high-demand periods, weather conditions, or circumstances beyond our control
Damaged Packages: If your package appears damaged upon delivery, please contact us as soon as possible so we can assist you